Privacy Policy

Updated: February 1, 2026

We comply with British Columbia’s Personal Information Protection Act (PIPA) to balance your right to privacy with our legitimate business needs.

What we collect
We only collect the personal information you give us – such as your name, personal  email, cell phone, home address, and home phone. Work contact information is not covered by PIPA.

How we use it
We use, share, and keep this information only for reasonable business purposes, and we protect it with appropriate safeguards.

Scope
This notice applies to the IPP website and any apps, services, or tools we use that collect or store your data.
 

Why we collect information
We gather work contact details (and sometimes personal information you give us) to provide services, confirm meetings, and support clients.

Consent
We explain what we will do with your data before you share it, so you know exactly what you are agreeing to.

Sharing
We never rent or sell your data. We only share it with third parties if you give permission or if the law requires it (E.g., investigations).

Protection
Your information is secured with physical, administrative and technical  safeguards that include locked cabinets, two‑factor‑authenticated passwords, and  limited access. Only website‑collected contact information lives on a U.S. server, the rest is stored in Canada.

Client systems
When we are provided with access to a client’s system, we sign NDAs and confirm the client’s safeguards are in place.

Retention & disposal
We keep data only as long as needed for its purpose or as the law  requires. Paper records are cross‑shredded, digital files are deleted and erased,  and hard drives are wiped before disposal.

Your privacy rights and how we support them

To exercise your privacy rights, send a written request to our Privacy Officer. For your protection, we will first verify that the information is yours before proceeding.

• Withdraw consent – Cancel any consent you have given. It only stops future use – it does not change consent on anything that already happened.
• Access your data – Ask for a copy of the personal information we hold about you. 
• Correct your data – Request updates or corrections to your information. 
• Limit processing – Tell us how you would like your data handled or not handled.
• Delete your data – Let us know you want us to erase your information before the normal retention period ends.

How you can contact us about privacy 

If you have questions or concerns regarding this privacy policy, or would like to make a privacy complaint, you can:

• Contact our Privacy Officer at (250) 888-3073;
• Use the form on the Contact Us page to send us an email; or,
• Write to IPP Consulting, Attention: Privacy Officer, Unit 10 - 909 Carolwood Dr., Victoria, BC V8X 3T9 

Not satisfied with our response? 

If we have not responded to your privacy questions, concerns or complaints within 30 days, or you are unsatisfied with our response within 30 days of receiving it, you may contact the Office of the Information & Privacy Commissioner for British Columbia to ask for a review or make a complaint.
     Office of the Information and Privacy Commissioner for British Columbia
     PO Box 9038 Stn. Prov. Govt.
     Victoria BC V8W 9A4

Information from the Commissioner's office on how to  make a complaint.